How It Works

Welcome to Oh, XIYU’s Warranty and Support Page. We provide hassle-free warranty coverage on all Oh, XIYU products, and there’s no need to register your product to take advantage of this service. If you encounter any issues with your purchase, our support team is here to help resolve them quickly and easily.

Oh, XIYU Warranty Coverage

Every product purchased from Oh, XIYU is covered by a warranty. The specific warranty period for each product can be found in the product manual or by contacting our support team. If your product develops any issues within the warranty period, please follow the steps below to file a claim.

• Warranty Covers: Manufacturing defects, malfunctioning due to normal use, and other quality issues.
• Warranty Excludes: Damage caused by misuse, accidents, or unauthorized repairs.

How to Submit a Warranty Claim

1. Contact Us: Use the contact form below or email Support@Ohxiyu.com with the details of your issue.
2. Provide Order Details: Include your order number and a description of the problem.
3. We'll Take It From Here: We’ll review your claim and aim to resolve it within 3-5 business days.

Before submitting a claim, feel free to check our FAQ page or consult the product manual for troubleshooting tips.

Faster Support Options

If you need immediate assistance or have a time-sensitive issue, we recommend emailing us directly at Support@Ohxiyu.com. Our support team is available to help you get back on track as quickly as possible.